Help Desk 2.0

If you're experiencing a problem with this Fusion Education Web site, please fill out and submit the following bug report form. When you submit your bug report, it will be entered into our database for tracking purposes. After an initial assessment by our support centre, the resolution of the problem will be assigned to an appropriate engineer. Periodically we may post notices regarding bugs reported by our customers under the Customer Comments page.

    If what you want to tell us is really more of a suggestion or a request for enhancement, please use our suggestion form instead.

 

Instructions:

We normally do not send personal replies to feature requests or bug reports. We do, however, read each and every message. We use the information to improve our products and services. Your comments, suggestions, and ideas for improvements are very important to us. We appreciate you taking the time to send us this information. If you need technical support, please visit our Help Desk.

• Your Operating System: It's important to mention your operating system to identify the problem/bug. 

• Browser: The Browser is the main front of the web site. Some errors appear because of some inadequate capabilities of web browsers, so you must select your current web browser.

• Upload a Screen Print: It's better if you can upload a print screen of the bug as it happens on your browser.

  • Image Type: Must be JPEG

  • Image Size: Maximum 100KB

   

• How to take a Print Screen:
  • Desktop Computer: Press the Print Screen Key
  • Portable Computer: Press FN (Functions Key) + Prt ScKey

 

Name :
Email Address :
Your Operating System :	Windows 98 Windows 2000 Windows ME Windows XP Windows Vista Windows 7 Other
Web Browser :	Microsoft IE 6 Microsoft IE 7 or higher Firefox 2 Firefox 3 or higher Opera 9 or higher Maxthon Safari Netscape Navigator Google Chrome
Description of the Error :
Upload a Screen Print :